City of Anacortes Utility Billing – COVID-19 FINANCIAL SUPPORT PROGRAM


On March 19, 2020, Governor Inslee issued a proclamation that waived late fees and suspended shutoffs of utilities for lack of payment by customers who were economically impacted by this emergency. 

This moratorium on utility shutoffs ends September 30, 2021. 

 For customers whose ability to pay their utility bill was impacted by the Covid-19 Pandemic, and who, as a result are currently unable to pay the outstanding balance on their account, the City of Anacortes is implementing a COVID-19 Financial Support Program


City of Anacortes utility customers can apply for this program, and if approved, will be granted a one-time 100 percent forgiveness on the outstanding balances owed to the City of Anacortes, upon approval by the Mayor, on a case-by-case basis, based on customer’s need caused by the COVID-19 Pandemic.

Customers will be required to complete the Financial Support Program Request Application attached to this policy (link below). All applicants must be utility customers of the City of Anacortes to qualify. 

For more information, contact Utility Billing at 360-293-1909.



Utility Discount Program

The City of Anacortes has a Utility Discount Program for eligible customers.  We offer those who quality a 20% discount on their City of Anacortes Utility Bill on the water, storm, sewer, refuse, recycling, and fiber. Organics is not part of the discount program. The discount may only be applied to residential customer accounts.

Eligibility Guidelines

To be eligible for UDP in the year 2021, applicants must meet the following:

  • Your total household income in the monthly period prior to applying meets the income guidelines below
  • You are the homeowner of the service address or the property owner/manager has designated you to pay the utility bill and your name appears on the City of Anacortes Utility Bill
  • Complete and provide all required documentation


Household Size:Gross Monthly Income:Gross Yearly Income:
















Add for each additional person



     *Note: Gross Income is based on 150% of the U.S. Federal Poverty Guidelines

Please submit the application and provide the necessary documentation requested on this form below:

Utility Discount Program - Submission Form

Contact Us

If you need to speak with someone or need help completing the application, please email, or call 360.293.1909. Office hours are Monday through Friday from 8 a.m. to 4 p.m. (except for City holidays).

Financial Assistance

If you are having trouble making your utility payment, agencies are available to assist you. You may contact Washington Community 211 for assistance referrals, by simply dialing 211 from your phone. Salvation Army, local churches, and even your neighbor may be there to help you. We take funds from anyone. Please reach out to those who can help.